Privacy Policy

Data Controller

The Italian Factor LTD.

ICO registration number: ZB909808

Email: info@theitalianfactor.co.uk

Address: 158 Stanhope Road, Northampton, NN2 6JX

Purpose of collecting data

📄 Privacy Policy

Last updated: 16/08/2025

At The Italian Factor, we respect your privacy. When you contact us through our website, we collect and process only the necessary information to respond to your inquiry.

What data we collect:

Your name

Your email address

The content of your message

We use this information solely to communicate with you and improve our customer service. We do not share, sell, or disclose your information to any third parties.

Your data is stored securely and handled responsibly. You may request to access, update, or delete your information at any time by emailing us at: info@theitalianfactor.co.uk

📦 Shipping & Delivery Policy

We currently do not sell or ship products directly through this website.

If you're interested in our extra virgin olive oil, please contact us using the form on this website. We will provide you with detailed information about availability, delivery methods, and how to place an order offline.

🔄 Returns & Refunds Policy

As our products are not sold through this website, returns and refunds are handled based on how the item was purchased (for example, through an event, tasting, or a third-party platform).

If you have any questions or concerns about a product you've received, please get in touch and we will do our best to resolve the issue.

⚖️ Terms & Conditions

By using this website, you agree to engage with our content respectfully and responsibly.

Please do not misuse the contact form, send spam, or impersonate others. All content on this site—including text, images, and brand elements—is the property of The Italian Factor and may not be copied or reproduced without permission.